FAQs

What are your shipping times?

Orders are usually processed within 1-2 business days and are shipped from Melbourne, Australia.

Shipping to the U.S., U.K., NZ takes about 6-8 business days. All other destinations will take around 10-14 business days to arrive.

- International (Standard) orders take 6+ business days to arrive
- International (Express) orders take 2-4 business days between major metro areas

- Domestic (Priority) orders take up to 1-4 business days (also depending on location).
- Domestic (Express) orders take 1 business day to arrive.

Will MORPHPLUGS harm my ears?

An ironic but important question.

Our ink and material is safe and non-toxic but the earplugs themselves pose a choking hazard due to small parts. Keep away from children under 3 years old.

Improper insertion of the earplugs also lessens their efficacy which could indirectly cause you damage if exposed to loud noise.

Very frequent and excessive use can cause wax buildup which can be problematic. It's best to use the earplugs in moderation.

The image on my earplugs are distorting?

Store the earplugs in a cool, dark, dry place, away from direct sunlight. For best results, put them in a fridge or carry them around in a dry, heat insulated pouch/case/bag. The ink used is heat and humidity sensitive, so may 'bleed out' and distort over time. 

Why can't anybody hear me?

You may have to talk a bit louder while wearing earplugs! As they make you seem louder which instinctively makes you want to speak quieter.